Tax Practitioner Information & Client Disclosure
Effective Date: 20 July 2026
Murray & Associates Accounting & Taxation Services is committed to providing professional taxation services with honesty, integrity and transparency.
This page contains important information for current and prospective clients in accordance with the Tax Agent Services Act 2009 (Cth) and the Tax Agent Services (Code of Professional Conduct) Determination 2024.
We encourage all current and prospective clients to read this information before engaging or continuing to engage our services.
Registered Tax Agent Details
Quennie Murray is a Registered Tax Agent with the Tax Practitioners Board (TPB).
Tax Agent Registration Number: 26256050.
The TPB maintains a public register of all registered tax practitioners. You may verify our registration by searching the TPB Public Register.
Quennie Murray is also a member of the Institute of Public Accountants (IPA) and the Institute of Financial Accountants (IFA) and is committed to maintaining the highest standards of professional and ethical conduct through ongoing professional education.
Our Professional Responsibilities
As a Registered Tax Agent, we are committed to:
acting honestly and with integrity
acting lawfully and in accordance with Australian taxation laws
acting in your best interests, except where doing so would be unlawful
exercising reasonable care and diligence when providing taxation services
maintaining the confidentiality of your information
managing conflicts of interest appropriately
keeping your information secure
complying with the Tax Agent Services Act 2009, the Tax Agent Services (Code of Professional Conduct) Determination 2024 and all applicable professional standards.
Our objective is to provide accurate, timely and practical taxation services while helping our clients understand and meet their taxation obligations with confidence.
We are committed to maintaining our professional knowledge and skills through continuing professional education to ensure we continue to provide high-quality taxation services and fulfil our professional obligations.
Your Responsibilities
To enable us to provide accurate taxation services, we ask that you:
provide complete, accurate and timely information
advise us of any changes relevant to your taxation affairs
retain records as required under Australian taxation laws
review all documents before signing or approving them
respond promptly to requests for additional information
inform us if you become aware that any information previously provided is incorrect or incomplete.
Providing accurate information helps us prepare and lodge your taxation documents correctly and ensures we can meet our professional obligations.
Our Commitment to You
When you engage Murray & Associates, you can expect us to:
treat you with professionalism, courtesy and respect
communicate clearly and honestly
explain taxation matters in plain English
provide taxation services with reasonable care and skill
protect the confidentiality of your personal information
keep you informed throughout your engagement
comply with all applicable legal and professional obligations.
Registration Conditions
As at the Effective Date of this page:
Quennie Murray's registration as a Registered Tax Agent is not subject to any conditions that limit the scope of the tax agent services she is authorised to provide.
Should this change in the future, this page will be updated accordingly.
Prescribed Events
The Tax Practitioners Board requires registered tax practitioners to disclose certain prescribed events if they apply.
As at the Effective Date, neither Quennie Murray nor Murray & Associates Accounting & Taxation Services has any prescribed events that require disclosure under section 45 of the Tax Agent Services (Code of Professional Conduct) Determination 2024.
If this position changes, this page will be updated accordingly.
Complaints
We value our clients and are committed to providing high-quality professional services. We will acknowledge your complaint promptly and aim to resolve it fairly and efficiently.
If you are dissatisfied with any aspect of our services, we encourage you to contact us as soon as possible so we can work with you to resolve your concerns promptly, fairly and professionally through our internal complaints process.
Information about our internal complaints process is available on our Complaints Process page.
If your concerns cannot be resolved through our internal complaints process, you may lodge a complaint with the Tax Practitioners Board (TPB). Information about the TPB complaints process, including how to lodge a complaint, is available on the TPB website.
Further Information
Further information about registered tax practitioners and your rights as a client is available from the Tax Practitioners Board.
Useful resources include:
Contact Us
If you have any questions about this information or the taxation services we provide, please contact us.
Murray & Associates Accounting & Taxation Services
Email: quennie@murrayaccounting.com
Phone: 0400 761 578
Address: Shop 5, 104 Egerton Street, Emerald QLD 4720
Last updated: 20 July 2026
This information is provided in accordance with the Tax Agent Services Act 2009 (Cth) and the Tax Agent Services (Code of Professional Conduct) Determination 2024.